Closing the Gap: Measuring Nurse Mangers’ Knowledge and Skills of Management by Walking Around (MBWA) after a Targeted Training Program.

Awad, Shadia Kamel Mohammed ,; Baddar, Fatma Mostafa ,; Awad, Nadia Hassan Ali; Atalla, Amal Diab Ghanem ,

doi:10.21608/asalexu.2025.414960

Closing the Gap: Measuring Nurse Mangers’ Knowledge and Skills of Management by Walking Around (MBWA) after a Targeted Training Program.

Authors

¹ Occupational Health and Safety Manager, Occupational Health and Safety department, Elqabbary Hospital.

² Professor, Nursing Administration, Faculty of Nursing, Alexandria University.

³ Assistant professor, Nursing Administration, Faculty of Nursing, Alexandria University.

10.21608/asalexu.2025.414960

Abstract

Background: The method known as "management by walking around" (MBWA) highlights
knowledge, open assessment, and human relations—all of which are critical for producing highquality
work. The management style used by the nurse manager has a significant impact on the job
gratification of nurses. It also encourages and engages staff to actively seek personal, team, and
organizational goals while promoting a more informal work environment .This research aimed to
investigate the impact of training program about management by walking around for nurse managers
on their knowledge and skills. Study design: In this work, a quasi-experimental research design was
employed. Setting: El-Qabbary and Shark ELmadina Hospitals, which are affiliated with the
Alexandria Governorate's Ministry of Health and Population, served as the study's locations. Subjects:
All Nurse Managers in both settings (N=16). Tools of data collection: Two instruments were
employed to gather the data. The initial instrument was the nurse manager’s knowledge about
Management by Walking Around questionnaire. The second tool was nurse managers' practice of
Management by Walking Around an observational scale. Results: there is a positive statistically
significant difference between the MBWA knowledge, and practice levels for nurse managers in the
three periods; before, immediately after, and three months from the implementation of the training
program in the studied units. Nurse managers who attended the training program exhibited a higher
level of knowledge and practice of MBWA technique after the program than before. Conclusion:
There is a significant positive increase in the nurse managers’ knowledge and practice regarding
MBWA after the training program with a large effect size of the training. Recommendations:
Incorporate MBWA as a regular part of the nurse manager's daily routine rather than a sporadic
activity, ensuring its seamless integration into the managerial approach.

Keywords